Shipping policy

From our studio to your door

Shipping, made simple.

We thoughtfully prepare every Verefina order and work to get it on its way as quickly as possible.

Last updated September 18, 2026

AT A GLANCE

Processing: Typically 1–3 business days

U.S. delivery: Usually 3–7 business days after shipment

Free U.S. ground shipping: Orders of $45 or more

Processing your order

Orders are typically prepared within 1–3 business days, Monday through Friday, excluding holidays. During launches, sales, and other especially busy periods, please allow a little additional time.

As soon as your order ships, we’ll email your tracking information so you can follow its journey.

U.S. shipping

U.S. orders ship primarily through USPS Ground Advantage. Delivery is generally estimated at 3–7 business days after the carrier receives your package. Carrier estimates are not guaranteed and may be affected by weather, holidays, or other service disruptions.

For U.S. orders below $45, the Ground Advantage rate is calculated at checkout. U.S. orders of $45 or more qualify for free Ground Advantage shipping.

USPS Priority Mail is available at checkout as a paid upgrade. Its charge is shown before you place your order.

International shipping

We currently ship to Canada, Australia, and Sweden in addition to the United States. Available services, delivery estimates, and rates are shown at checkout based on the destination.

Customs duties, taxes, or import fees may be assessed by the destination country. These charges are not included unless specifically shown at checkout and are the recipient’s responsibility. Customs processing may also extend delivery times.

Tracking delays or a missing package

Occasionally, tracking pauses or a carrier marks a package delivered before it appears. Please check around the delivery location, ask household members or neighbors, and contact your local carrier office.

If it still cannot be located, email help@verefina.com. While carrier delays and losses are outside our direct control, we’ll help you review the tracking information and determine the best next step.

Incorrect or undeliverable addresses

Please review your shipping address carefully at checkout. If you notice an error, contact us immediately. We’ll gladly correct it if your order has not yet been processed.

If a package is returned because the address provided was incorrect or undeliverable, additional postage may be required to resend it.

Damaged or incorrect items

If something arrives damaged or you receive the wrong item, please email us within five days of delivery. Include your order number and clear photos of the package and product so we can make it right as quickly as possible.

Changes and cancellations

We begin preparing orders quickly, so changes and cancellations cannot be guaranteed. Email us as soon as possible. If your order has already been processed or shipped, we may be unable to modify it.

NEED A HAND?

We’re here to help.

Include your order number when possible so we can assist you quickly.